Questions and Feedback
At Gloria Jean’s Coffees, your questions and feedback are important to us. Please take a second to read through your below contact options to ensure you have a timely response.
We operate our emails 7 days a week.
We’ll aim to get back to you within a day or less.
Please submit your enquiry via the feedback form at the bottom of the page.
For all enquiries relating to product, price, orders or customer service, please contact your local store. Click here to access our store locator for details
For all other general enquiries, comments or feedback please engage with us through the Customer Feedback Form – located at the bottom of this page
Rewards Program Enquiries
Please submit a support request at the bottom of the page, including your membership number(s) and other relevant account information.
Franchise Enquiries
Please visit our franchise information page or email franchiseenquiry@rfg.com.au.
Media Enquiries
For media enquiries please email: cct@rfg.com.au
Employment Enquiries
For in-store employment opportunities contact your local store here.
For Retail Food Group employment opportunities email recruitment@rfg.com.au.
Sponsorships and Donations
Gloria Jean’s exclusively aligns with select national charities from time to time. For local charitable donations please contact your store directly.
Marketing Enquiries
For all marketing related enquiries please contact gjcmarketing@gloriajeanscoffees.com.au
General Enquiries
For any general enquiries please complete the below feedback form.
Address Details
Gloria Jean’s Coffees International
11 Hoyle Avenue, Castle Hill NSW, 2154