Questions and Feedback

At Gloria Jean’s Coffees, your questions and feedback are important to us. Please take a second to read through your below contact options to ensure you have a timely response.


We operate our emails 7 days a week.

We’ll aim to get back to you within a day or less.

Please submit your enquiry via the feedback form at the bottom of the page.


We operate our social media pages 7 days a week.

We’ll aim to get back to you within a day or less.


For all enquiries relating to product, price, orders or customer service, please contact your local store. Click here to access our store locator for details

For all other general enquiries, comments or feedback please engage with us through the Customer Feedback Form – located at the bottom of this page

Rewards Program Enquiries

Please submit a support request at the bottom of the page, including your membership number(s) and other relevant account information.


Franchise Enquiries

Please visit our franchise information page or email 


Media Enquiries

For media enquiries please email:


Employment Enquiries

For in-store employment opportunities contact your local store here.

For Retail Food Group employment opportunities email


Sponsorships and Donations

Gloria Jean’s exclusively aligns with select national charities from time to time. For local charitable donations please contact your store directly.


Marketing Enquiries

For all marketing related enquiries please contact


General Enquiries

For any general enquiries please complete the below feedback form.

Address Details

Gloria Jean’s Coffees International
11 Hoyle Avenue, Castle Hill NSW, 2154


Customer Feedback Form

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