Gloria Jean’s; Easter Hamper Giveaway Terms & Conditions

RFGA Management Pty Ltd ABN 31106840082, 35 Robina Town Centre Drive, Robina, QLD 4226, Australia. Ph: 55913242.


Participating Stores


Gloria Jean’s Coffees Grafton, Gloria Jean’s Coffees Kotara, Gloria Jean’s Coffees Tuggerah, Gloria Jean’s Coffees Cranbourne Kiosk, Gloria Jean’s Coffees Marion, Gloria Jean’s Coffees Casurina, Gloria Jean’s Coffees Palmerston Gateway NT, Gloria Jean’s Coffees Carnes Hill, Gloria Jean’s Coffees Karingal, Gloria Jean’s Coffees Campbelltown, Gloria Jean’s Coffees Toongabbie, Gloria Jean’s Coffees Epping Plaza, Gloria Jean’s Coffees Glendale, Gloria Jean’s Coffees Salamander Bay, Gloria Jean’s Coffees Endeavour Hills, Gloria Jean’s Coffees Macarthur Square, Gloria Jean’s Coffees Narellan, Gloria Jean’s Coffees Charlestown Square, Gloria Jean’s Coffees Greenbank, Gloria Jean’s Coffees Woodcroft, Gloria Jean’s Coffees Newington, Gloria Jean’s Coffees Revesby Abby, Gloria Jean’s Coffees Plumpton, Gloria Jean’s Coffees Ellenbrook, Gloria Jean’s Coffees Bassendean, Gloria Jean’s Coffees Ascot DT, Gloria Jean’s Coffees Mirrabooka, Gloria Jean’s Coffees Morley Galleria, Gloria Jean’s Coffees Rockdale 2, Gloria Jean’s Coffees Seven Hills, Gloria Jean’s Coffees Maitland, Gloria Jean’s Coffees Bundaberg, Gloria Jean’s Coffees Bundaberg Sugarland.  

Competition Period

22nd March 2021 at 03:00am until 11.59pm EST on 4th April 2021.



Entry is only open to customers of Participating Stores, whom are residents of New South Wales, Queensland, South Australia, Victoria & Western Australia, over the age of 18 years and over.




Entry process

To enter the competition, an Eligible Entrant must complete the following steps during the competition Period:

  1. Purchase one (1) hot or cold chocolate Gloria Jean’s drink, from any Participating Store (“Eligible Transaction”)
  2. An Eligible Entrant will be entitled to receive one (1) entry card containing a unique promotional code (“Promotional Code”), for each Eligible Transaction.
  3. Visit Gloria Jean’s Coffees website at or scan the QR code (printed on entry card) and  complete and submit the entry form displayed, by entering the requested contact information and the Promotional Code (Entry);
  4. A submitted Entry will thereafter go into the draw to win one (1) Prize, being the Prize on offer from the Participating Stores where the Eligible Transaction was made.


Entries permitted

Multiple entries permitted, subject to the following:

  1. limit one (1) entry permitted per Promotional Code and/or Eligible Transaction.
  2. each Entry must be submitted separately and in accordance with the above entry requirements;
  3. Eligible Entrants may enter as many times as they wish provided they comply with these Terms and Conditions.



Winner selection

This is a game of chance ; skill plays no part in how a winner is determined in this competition. At the end of the Competition Period, all entries will be picked at random.


(“the Winning Entries”)



Prize Details

The prize is one (1) Easter Hamper, containing chocolate items and a Family pass to see Peter Rabbit 2  (Prize)

NB: The contents of each Prize may differ between the Participating Stores. The Prize which is subject of the Entry is available for inspection at the Participating Storey. 



Notification details

The winners will be contacted by email and/or phone within 48 hours of the draw on 9th April 2021 12:00pm



Prize Claim Date

The Prize must be claimed by 11.59pm 14th April, 2021. If the Promoter is unable to contact the Winning Entry (and/or the Winning Entry does not contact the Promoter) by the Prize Claim Date, the Promoter will be at liberty to award the Prize to the next best Entry as determined by the Promoter, subject to applicable legislation.


  1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
  2. The Promotion commences on the Start Date and ends on the End Date (“Promotional Period”). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
  3. Valid and eligible entries will be accepted during the Promotional Period.
  4. Employees, Franchisees and employee’s of Franchisees (and their immediate family members) of the Participating Stores, agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organization benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. “Immediate family member” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  5. Draws:
    1. The draws will take place at RFGA Management Pty Ltd, 35 Robina Town Centre Drive, Robina QLD 4226, Australia at 12:00 pm AEST on 09/04/2021.
      1. The first valid entry drawn will be the winner specified in the Schedule above.
    2. The draw conductor may draw additional reserve entries in case an invalid entry or entrant is drawn.
  6. All reasonable attempts will be made to contact each winner.
  7. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
  8. Where entry is allowed by purchase or subscription, the cost of the product or service is no greater than the cost would be without the opportunity to participate in the Promotion.
  9. If there are no prize winner/s or winner/s for this Promotion cannot be found this information will be published at  
  10. The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.
  11. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
  12. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification.
  13. No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider.
  14. Each prize will be awarded to the person named in the Entry and any Entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
  15. Entrants’ personal information will be collected by the Promoter. Personal information will be stored on the Promoter’s database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at The Promoter’s privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants’ personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion. Personal information collected from entrants will not be disclosed to any entity located outside of Australia.
  16. For the purposes of public statements and advertisements, the Promoter may only publish the winner’s surname, initial and State/Territory or postcode of residence.
  17. The Promoter reserves the right to refuse to allow a winner to take part in any or all aspects of a prize, if the Promoter determines in their absolute discretion, that a winner is not in the physical or mental condition necessary to be able to safely participate in or accept the prize. It is a condition of accepting the prize that a winner may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize.
  18. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
  19. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
  20. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
  21. The Promoter reserves the right, at any time, to validate and check the authenticity of Entries and entrant’s details (including an entrant’s identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter’s discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
  22. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
  23. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence or willful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  24. The entrant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
  25. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
  26. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.